Description: The manager at Keystone’s computer memory testing operation in China faces a crisis -testing costs are “out-of-control” and internal customers are threatening to take their business elsewhere. An obsolete cost system is the real culprit and the management team proposes a quick fix. Will the fix be effective?
Case solution should answer the following:
1) Evaluate what are the key problems & what is causing those problems?
2) What are the available options and which you should choose?
3) How would you implement and monitor it?